Terms of Service

Last Revised on Oct 30, 2024

Article 1 - Overview

This website is operated by RadianceProxies. Throughout the site, terms such as "we," "us," and "our" refer to RadianceProxies. RadianceProxies provides this website, including all the information, tools, and services available through the site to you, the user, subject to your acceptance of all terms, conditions, policies, and notices mentioned here.

By visiting our site or purchasing anything from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including any additional terms and conditions and policies referenced herein or available via hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

Please review these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you disagree with any part of these Terms, you are not permitted to access the website or use any of our services. Should these Terms be regarded as an offer, acceptance is expressly limited to these Terms.

New features or tools added to the current store will also be subject to these Terms. You can review the latest version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms by posting updates to the website. It is your responsibility to review this page periodically for changes. Your continued use of the website after updates are posted signifies your acceptance of those changes.

Article 2 - Modifications to the Service and Prices

Prices for our products are subject to change without notice. We also reserve the right to modify or discontinue the Service (or any part of it) at any time without prior notice. We are not liable to you or any third party for any changes, price adjustments, or discontinuation of services.

Article 3 - Accuracy, Completeness, and Timeliness of Information

We are not responsible for ensuring the information on this site is accurate, complete, or current. The material on this site is for general informational purposes and should not be the sole basis for decision-making. Reliance on this material is at your own risk.

This site may include historical information that is not current. We reserve the right to modify content at any time, but we are not obligated to update any information on the site. It is your responsibility to monitor changes to the site.

Article 4 - Products or Services

Some products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to our Return Policy for any exchanges or returns. You can find our Return Policy in Article 13 below.

We’ve made every effort to display the colors and images of our products as accurately as possible on the site. However, we cannot guarantee that your monitor’s display will reflect the true color of the products.

We reserve the right to limit product or service sales based on geographic regions, jurisdictions, or individual customers. We may exercise this right on a case-by-case basis and limit quantities of items. All descriptions and pricing are subject to change at any time at our sole discretion, and we can discontinue any product at any time.

Article 5 - User Comments, Feedback, and Other Submissions

If, at our request, you submit specific items like contest entries, or even unsolicited creative ideas, suggestions, proposals, or plans, you agree that we may, at any time, edit, copy, publish, distribute, translate, or use these submissions without any restriction or compensation to you. We are under no obligation to maintain confidentiality for any comments, to compensate for them, or to respond to them.

We may, but are not obligated to, monitor or remove content that we consider unlawful, offensive, threatening, defamatory, or otherwise objectionable or which violates any party's intellectual property rights or these Terms of Service.

You further agree that your comments will not infringe upon the rights of others, including copyrights, trademarks, privacy rights, or other personal rights. Additionally, you agree that your submissions will not contain any unlawful, abusive, or obscene material, nor any malware, that could affect the operation of our services or website.

Article 6 - Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, household, or order. These restrictions may include orders placed by the same customer account, the same credit card, or orders with identical billing or shipping addresses.

If we modify or cancel an order, we will attempt to notify you using the email and/or billing address or phone number provided during the purchase.

You agree to provide current, complete, and accurate account and purchase information for all transactions at our store. You also agree to update your account and information promptly, including email address, credit card details, and expiration dates, so that we can complete your transactions and contact you when necessary.

For more details, please refer to our Returns Policy.

Article 7 - Third-Party Links

Certain content, products, or services offered via our Service may include materials from third parties. Third-party links on our site may direct you to external websites that are not under our control. We are not responsible for evaluating the content or accuracy of any third-party materials or websites.

We are not liable for any damages or losses related to third-party goods, services, content, or any other transactions made with third parties. Please review the third-party’s policies before engaging in any transactions.

Article 8 - Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results of using the service will be accurate or reliable.

You agree that your use of our service is at your own risk. The service, products, and services delivered to you are provided "as is" and "as available," with no warranties, express or implied.

In no case will RadianceProxies, our employees, affiliates, or partners be liable for any damages, losses, or costs arising from your use of our service or products, including any errors, omissions, or damage incurred.

Article 9 - Severability

If any part of these Terms is deemed unlawful, void, or unenforceable, it will be enforceable to the fullest extent permitted by law. The unenforceable part will be severed, and the rest of the Terms will remain valid and in effect.

Article 10 - Termination

These Terms of Service are effective until terminated by either you or us. You may terminate this agreement at any time by notifying us that you no longer wish to use our services or by ceasing to use the website.

We may terminate the agreement at our discretion if you fail to comply with any part of these Terms, and you will still be liable for any amounts owed up to the termination date.

Article 11 - Entire Agreement

These Terms of Service, along with any policies or operating rules posted by us, constitute the entire agreement between you and RadianceProxies regarding your use of the Service, superseding any previous agreements, communications, and proposals (whether oral or written).

Any ambiguities in interpreting these Terms should not be construed against the drafting party.

Article 12 - Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We may update, modify, or replace parts of these Terms at our discretion. It is your responsibility to check for changes. Continued use of our website after any updates signifies your acceptance of the revised Terms.

Article 13 - Refund Policy

Eligible Services for Refund: Residential Proxies, Mobile Proxies, IPv6 Proxies

Refunds for these services are available if:

  • Less than 100MB of data has been used.
  • Customer can prove the service is unusable for their specific use.

Non-Refundable Services: Datacenter Proxies, Unlimited Residential Proxies, ISP Proxies

Refunds due to technical issues:

  • Full Refund: Available if the issue occurred within the first 24 hours.
  • Partial Refund: Available if the issue occurred after 24 hours.

Refunds will not be provided for misuse or abuse of services, and trial users are not eligible for refunds.

Article 14 - Governing Law

These Terms of Service and any separate agreements for services will be governed by and construed in accordance with the laws of European Union.

Article 15 - Contact Information

If you have questions regarding these Terms of Service, please contact us at:

  • Email: [email protected]
  • Telegram channel: @radianceproxies
  • Telegram support: @radianceproxysupport

Article 16 - License and Access

RadianceProxies grants you a limited, non-transferable license to access and use the website for personal, non-commercial purposes. This does not include any resale or commercial use of the services provided. Unauthorized use or copying of the materials or content on this site is prohibited.

Article 17 - Restrictions

You agree not to engage in the following activities:

  • Violating any laws or regulations while using the website
  • Attempting to gain unauthorized access to the system
  • Distributing malware or viruses
  • Engaging in fraud or deceptive practices
  • Reverse-engineering or attempting to bypass our security measures

Article 18 - Security

We take reasonable precautions to protect your information and maintain secure systems. However, you acknowledge that no method of electronic transmission or storage is 100% secure. We cannot guarantee the security of your personal data.

Article 19 - Privacy Policy

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy for more information on how we collect, use, and protect your personal data.

Article 20 - Return Policy

You can request a refund or exchange for certain products as outlined in Article 13 of these Terms. Please refer to our full Return Policy for details on eligible items, procedures, and timelines.

Article 21 - Force Majeure

We are not liable for any failure or delay in our performance under these Terms if such failure or delay is caused by events beyond our control, including but not limited to acts of nature, wars, terrorism, strikes, or government actions.